Legal Notice (Japan)
This notice is provided in accordance with Article 11 of the Act on Specified Commercial Transactions (Tokutei Shotorihiki Ho), which governs mail-order and online sales in Japan.
Last updated: August 3, 2026
This English translation is provided for reference only. The Japanese version is the official text.
Business Information
- Seller
- Shuppin Neko LLC (合同会社出品猫)
- Site name
- Torecaneko
- Managing operator
- Yuta Fujisawa
- Address
- Tenant 243, Active Plaza Kaminopporo, Kaminopporo 1-jo 2-chome 1-1, Atsubetsu-ku, Sapporo, Hokkaido 004-0031, Japan
- Telephone
- If you request a telephone number regarding a transaction, we will disclose it without undue delay. Please contact us by email (support@torecaneko.com).
- support@torecaneko.com
- Website
- https://torecaneko.com
- Secondhand dealer license
- Secondhand Dealer License No. 101010002086, issued by the Hokkaido Public Safety Commission (古物商許可番号: 北海道公安委員会 第101010002086号)
Prices and Fees
- Sale price
- The tax-included price shown on each product page.
- Additional fees
- Shipping (within Japan): Free
Shipping (overseas): Flat rate ¥1,000
For overseas deliveries, customs duties, import consumption tax, and clearance fees may be charged in the destination country. These are the responsibility of the customer.
Payment
- Payment method
- Credit card payment (Stripe)
- Payment timing
- Payment is charged upon completion of your order.
Delivery
- Delivery timing
- Shipped within 3 business days after payment is confirmed.
- About stock
- All listed items are one-of-a-kind. Because we sell through multiple channels at the same time, an item may become unavailable depending on the timing of your order.
Returns and Exchanges (Return Policy)
- Returns / exchanges
- Due to the nature of the products, we cannot accept returns or exchanges for reasons of customer preference. If an item is defective, please contact us within 7 days of receipt; we will provide a refund.
- Return shipping cost
- For defective items, we bear the return shipping cost.